DELIVERY

Our shipping policy for the following destinations is described below:-

Hong Kong SAR

• FREE on purchases of HK$600.00 or more
• Delivery charge of HK$40.00 on purchases below HK$600.00
• Within three (3) working days from date of purchase
  

Macau

• FREE on purchases of HK$1,000.00 or more
• Delivery charge of HK$40.00 on purchases below HK$1,000.00
• Within five (5) working days from date of purchase
  

China & Taiwan

• FREE on purchases of HK$1,800.00 or more
  
• Delivery charge of HK$150.00 on purchases below HK$1,800.00
• Between Seven (7) to fourteen (14) days from date of purchase due to customs clearance

The rest of the world

• All other destinations will be charged by weight and the time for delivery may vary subject to your choice of shipping methods

If your order does not arrive within the time as described above, please send your order number to us at orders@melnnis.com and we will gladly assist you.

Please note MelnNis is currently unable to support time slot delivery.  The exact delivery time is subject to the availability of our appointed logistics company.

MelnNis reserve the right to cancel and refund orders that are destined for delivery to known freight forwarding addresses. 

PRE-ORDER & OUT OF STOCK ITEMS

If your order includes any pre-order and/or out of stock items, the whole order (including the in-stock items) will be shipped together when ALL the items become available.  You are therefore advised to separate your order if you wish the in-stock items to be delivered to you earlier.  

Our in-stock dates shown on www.melnnis.com are for reference only and are subject to change without prior notice.

REDELIVERY

Please be aware that for shipments that are delivered unsuccessfully in the first attempt due to provision of wrong addresses, the customer is responsible for all shipping charges incurred thereafter.