Our shipping policy for the following destinations is described below:-
Hong Kong SAR
China & Taiwan
The rest of the world
If your order does not arrive within the time as described above, please send your order number to us at firstname.lastname@example.org and we will gladly assist you.
Please note MelnNis is currently unable to support time slot delivery. The exact delivery time is subject to the availability of our appointed logistics company.
MelnNis reserve the right to cancel and refund orders that are destined for delivery to known freight forwarding addresses.
PRE-ORDER & OUT OF STOCK ITEMS
If your order includes any pre-order and/or out of stock items, the whole order (including the in-stock items) will be shipped together when ALL the items become available. You are therefore advised to separate your order if you wish the in-stock items to be delivered to you earlier.
Our in-stock dates shown on www.melnnis.com are for reference only and are subject to change without prior notice.
Please be aware that for shipments that are delivered unsuccessfully in the first attempt due to provision of wrong addresses, the customer is responsible for all shipping charges incurred thereafter.